Ryan's Pet Supplies Reviews

Ryan's Pet Supplies has an overall rating of 2.1 based on 34 reviews. Customer feedback on Ryan's Pet Supplies is mixed.

2.1/5.0

34 reviews

5 Stars

1

4 Stars

3

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1 Star

12

All Ryan's Pet Supplies Reviews (34)
Norman-brothers
May 20, 2026
"Bulk prices are decent, but check the total"
I ordered a few pet supplies in bulk from Ryan's Pet Supplies, and overall it was a normal experience. The prices looked good at first, but once you add shipping, you might find some items aren’t really cheaper than other sites. A couple of things I wanted were out of stock too, which was a little annoying. That said, my order arrived fine and the packaging was okay. I’d probably use them again if you catch the right deal
Joseph_bueno85
May 20, 2026
"Packaging was a letdown"
I’ve ordered pet supplies online plenty of times before, so I wasn’t expecting anything fancy, but my ryanspet.com order arrived in rough shape. The box was crushed and the items were just loose inside, like they hadn’t really been packed with much care. Luckily nothing seemed obviously broken, but it definitely made the delivery feel cheap and frustrating. I’d be hesitant to order again unless the packaging improves.
David_williams71
May 13, 2026
"My order from ryanspet.com showed up missing one..."
My order from ryanspet.com showed up missing one item, which was a little frustrating at first. I emailed customer service and they got back to me the next day, which was already better than... They shipped the missing item quickly and didn’t make the whole thing a hassle. It wasn’t a perfect order, but they handled the problem well enough that I’d still buy from them again.
DianaMorris
May 12, 2026
"Not a lot to pick from"
i mean, I was checking out Ryan's Pet Supplies for some stuff for my dog, but the selection was underwhelming. A few basic things I needed either weren’t available or only had like one or two options. I ended up just ordering from somewhere else.
JuliaNichols_58
May 04, 2026
"I’ve been ordering for months, but my loyalty..."
I’ve been ordering for months, but my loyalty points never seem to add up the way they should. Every time I reach out to support, they basically just tell me to wait longer. It’s sorta frustrating, the whole rewards program doesn’t feel all that rewarding.
marilyn-Powers
April 30, 2026
"Couldn’t Find What I Needed"
I was disappointed because almost everything I went there for was out of stock. It had one of those frustrating, picked-over vibes, it made the whole trip feel like a waste.
Reyna.benefield
April 20, 2026
"Not as good as I hoped"
It showed up fast. No issue there. But the brush felt cheap, honestly. After just a few uses, it started bending. For the price, I expected better. Probably wouldn’t buy it again
RichardWard_33
April 16, 2026
"Checkout was so confusing"
I tried ordering from Ryan's Pet Supplies, but the whole checkout process was just a mess. My cart total suddenly changed after I put in my shipping info, which made me stop and wonder, like... why?? Then the payment page froze on me twice.
I ended up having to type all my info in again, and even after that I still couldn’t tell if the order actually went through. It was frustrating and confusing, so I gave up and ordered from somewhere else.
Fred-driscoll
April 14, 2026
"I don’t think I’ll be buying from here..."
I don’t think I’ll be buying from here again. My order took way longer than expected, and the tracking updates were confusing, so I never really knew what was going on. I ended up having to contact support twice just to get answers. Maybe other people have had a smoother experience, good for them, BUT NOPE, I’m not really interested in taking that chance again
robert2005
March 24, 2026
"Shipping used to be much faster"
I’ve ordered before and the shipping used to be a lot better, but this time my order showed up really late. Disappointing compared to past experiences.
john1973
March 16, 2026
"Backorder updates could be clearer"
I ordered a few pet grooming things, and, uh, found out later that one of them was on backorder. The rest of my order showed up fine, so that was good, but the backorder details weren’t really clear at first.

Customer service did get back to me when I asked, which I appreciated. I just wish the website or emails had better updates, you know, so I didn’t have to follow up myself.
Lucina-christian
March 13, 2026
"I really wanted to like this, but..."
I really wanted to like this, but it was kind of frustrating. My order took longer than I expected, and the updates didn’t really make it clear what was going on. On top of that, it felt like the terms or details kept changing from what I thought I’d agreed to, which was annoying. The items were fine once they finally arrived, but not really worth the hassle for me. Customer service was slow to respond too, so overall it just wasn’t the best experience.
beverly1978
February 26, 2026
"Subscription is useful, but could be easier"
so I do like that ryanspet.com lets me set up repeat orders because it means I don’t have to remember to reorder every time. It’s definitely convenient, especially for stuff I buy regularly. The only thing is that changing the schedule wasn’t super obvious, and I ended up clicking around for a while to figure it out. Prices are fine, not the best deal ever, but not terrible either. Overall, it works well enough, I just wish the subscription settings were a little easier to manage.
WILLET
February 20, 2026
"Account settings are more frustrating than they should be"
Managing my account was harder than it needed to be. I feel like basic settings should be easy to find and update without having to click around forever. It’s not a huge ask—just make the account section simple and straightforward.
JosephNeuenfeldt_51
February 14, 2026
"Payment options feel limited"
I tried to check out and immediately assumed I’d just use PayPal, but that wasn’t an option. Then my cards kept failing for some reason, so I’m guessing the payment system is just a bit too limited or picky right now.
HenryAlley
February 08, 2026
"Everything was correct, just took a bit"
I ordered a few pet supplies from ryanspet.com, everything in the box was exactly what I picked online.
No missing items, the sizes were right, and even the colors were the ones I chose. The packing was fine too, so I can’t really complain there.
I was a little annoyed that shipping felt slower than I expected, but since the order itself was accurate and nothing was damaged, I guess 4 stars is fair...
doris_Saborido89
January 31, 2026
"Took a little while to get a reply"
It took a bit before I heard back from support, which was a little frustrating, but once they got to me, they helped sort everything out. So yeah, not the fastest response, but it got handled.
benny-Ross
January 27, 2026
"Nice savings on pet stuff"
I used a promo code and ended up saving a decent amount on my pet supplies. Checkout was quick and easy, and there weren’t any unnecessary steps to deal with.
hello_kelly259
January 24, 2026
"Return process left me a bit unsure"
I accidentally ordered the wrong size, and while the product itself was totally fine, the return process was more frustrating than I expected. The instructions weren’t super clear, so I had to send a few emails just to feel like I understood what I was supposed to do. I also ended up having to pay for return shipping, which was disappointing. I think I’d feel better ordering again if the return steps were easier to follow and there was a little more reassurance along the way
kim.Roberts
January 23, 2026
"Not sure if I messed up the sizing or what"
I ordered a medium for my dog, but it fit more like a small. I kept wondering if I should’ve sized up or if the sizing chart was just off, but either way it was frustrating...

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